Policies & FAQs

Shipping & Processing:  Mo'Essentials strives to ship orders next day, however, please allow 3-7 business days for your order to be processed and shipped. This excludes weekends & holidays.

*NO REFUNDS OR EXCHANGES* ALL SALES ARE FINAL

What happens if I received damaged goods?

If you receive damaged items, email thatsmorganroots@gmail.com photos of the damaged product within 24 hours of receiving the order. Since the damage will have occurred during shipping, which is not the senders responsibility, you will be eligible for a replacement product on the house but will just need to pay the shipping fee.

Can I return items?

All items are final sale and non-refundable.

I have a question about my order, how do I get into contact?

Please don’t hesitate to email thatsmorganroots@gmail.com for ANY inquiries.